Each ADRI JEWELRY© piece is made to order, and is considered a final sale. Orders are not eligible for refund. If you receive a faulty or damaged item, it is eligible for exchange or repair. Please notify us within seven days, and we will exchange or substitute it.
To arrange for a return that is faulty or not what you originally ordered, please email firstname.lastname@example.org for an RA number and include the following information: name, address, details of the product, style reference and reason for the return. We will then advise accordingly as to how to handle the return. We will not process claims for goods received as faulty after this period of time.
The item is your responsibility until it reaches us, and we cannot be held responsible for goods lost in transit.
The item must be returned carefully wrapped in original packaging and be in unworn condition.
ADRI JEWELRY© reserves the right to make minor design changes as necessary without notice. Due to the nature of handcrafted jewelry, variations may occur in some pieces. Prices are subject to change according to material market price without any prior notice.